QuestionPro – PsychTech

Creating a QuestionPro account

To access your QuestionPro account please visit QuestionPro and login using your usual university email address and password

Help and Support

Log into QuestionPro with your usual University of Lincoln email address and password. Ensure that the URL is https://unioflincoln.questionpro.eu/

Click the question mark at top right corner of the screen to find:

Submit a ticket with QuestionPro

Transfer surveys from Qualtrics to QuestionPro

Steps to transfer surveys from Qualitrics to QuestionPro

QuestionPro has a function to upload your Qualtrics QSF file to import a Qualtrics survey and data.
You will need to perform the following steps:
Scrub your data in Qualtrics and download your survey
Download your Qualtrics respondent data
Import your survey and data into QuestionPro
Check your survey on QuestionPro
Add new survey link to SONA if required
Please bear in mind that the QuestionPro ‘Qualtrics Migration tool’ can only import basic questionnaires and not any validation, logic or certain advanced question types.
Any validation or logic etc. would need to be recreated on QuestionPro

How to download your survey as QSF file

Go to your Qualtrics survey and make sure your questions are sequentially numbered:
Tools > auto-number questions > sequential
Empty any unnecessary trash questions at the bottom of the survey builder page
Navigate to your Qualtrics survey > Surveys > Tools > Import / Export > Export Survey (not ‘Export survey to Word’).
Here is a complete video help guide
Further help on exporting your survey as a QSF file can be found in the Qualtrics help page.

How to download your Qualitrics respondent data as CSV file

You only need to do this if you have already begun collecting data in Qualtrics.
Navigate to your Qualtrics survey > Data & Analysis > Export & Import > Export Data > Select CSV Export > Download
It is recommended to download both the numeric values and choice text
Further help on exporting your data file can be found here: Exporting Response Data (qualtrics.com)

How to import your survey and data into QuestionPro

Log into QuestionPro > Surveys > + New Survey > Create New Survey > Integration > Qualtrics Data Import. Then upload your QSF file(s) as instructed. Your imported survey should then be available under the Surveys tab.
Once uploaded, you can then import respondent data from your CSV file, if required:
Select ‘Import Data via CSV’ next to the appropriate survey.
Qualtrics Data Import | QuestionPro Help Document
Video help guide

Remember to check your QuestionPro survey

Check your new QuestionPro survey thoroughly and check through to make sure your uploaded data looks correct.
The QSF file will be uploaded and the survey will be created in your QuestionPro account but the logic and validation will not be applied on the survey. QuestionPro does not import any logic present in the QSF file. You will need to apply any logic on your survey after importing it from the QSF file.
You can re-order the questions and achieve the desired order of the questions in a survey. To know more about reordering the questions click here
If you get blank responses in your QuestionPro dashboard after importing your CSV data, please export the data again rom Qualtrics with numeric values instead of choice text, and reimport both the QSF file and CSV file to QuestionPro.
For help migrating to QuestionPro, contact the Psychology Technicians or QuestionPro.

Getting started with QuestionPro

Here are training videos on how to get started with QuestionPro:

Session 1-Getting Started with QuestionPro-University Training

Session 2-Survey Distribution and Offline App

Session 3 Data Analytics & Reporting, Qualtrics Migration, Integrations

Study design for universities

Here is the Help Centre with information on survey creation, design, distribution, reports and analytics.

Things to Remember

Always check you are creating and saving surveys in the correct folder to ensure ethics and data security policies are adhered to. Saving a survey in a folder that another user has shared with you, or that you have shared with another user, will allow others to access and manage your survey, and could limit your access and sharing rights for that survey.

Ensure that ‘Respondent Anonymity Assurance’ (RAA) under Settings is toggled ON

Ensure that ‘Capture Location Data’ is toggled OFF

This is done under the ‘Settings’ tab. Further details can be found on the QuestionPro help pages for RAA and capture location data

Where to find Respondent Anonymity and Capture Location Data toggle buttons on QuestionPro, which are under the Settings tab, then in the Settings section on the left panel. Toggle Capture Location Data button off, toggle Respondent Anonymity Assurance button on and save changes.

FAQs

Does QuestionPro support JavaScript?

QuestionPro supports custom JavaScript. Here is more information on the available syntax options- https://www.questionpro.com/custom-scripting/javascript.html

How do I add my survey to Sona?

Integrate QuestionPro with Sona

Additional help with SONA

How do I to share surveys?

Here is the help guide: Sharing a survey

Student to go to the Surveys page and click the … at the end of the survey to be shared
Click ‘Share Survey’
Enter the email address of the recipient of the shared survey
Select either ‘review’ or ‘edit’ – ‘review’ is so that the supervisor can make suggestions on the questionnaire and ’edit’ is for collaborating on the same questionnaire
Click ‘notify people’ and write a message to the reviewer/collaborator

The supervisor should then get an email saying the student has shared with them. When they login again they should see a ‘Shared Surveys’ folder in the surveys tab.

Supervisors can then click ‘edit’ the survey and make comments that the student will see. Supervisors will need to notify the student once comments are made as they do not currently have an automatic notification.